FAQ

What is your return policy? We want you to love every product you receive. If something’s not quite right, you have 30 days from the date of delivery to request a return or exchange. We offer one free exchange per item, and in most cases, you won’t need to return the original—just let us know what you need, and we’ll send it out at no additional cost. If you prefer a refund, we’re happy to process it. For smaller orders (1–2 items), returns aren’t required. For larger orders (3 or more items), we may ask you to return the products before issuing a refund. Please note that RedheadGEAR is not eligible for return or exchange, and we currently do not offer exchanges for international orders.
Email: rrteam@redheadrevolution.us
What is your shipping policy? 

Domestic Shipping is $6.95 to anywhere in the U.S. If your order is $75+, shipping is free! If you need your makeup faster, we have an expedited option although there are no guarantees.

We ship worldwide! Shipping ranges between $14 and up depending on location. At checkout you will have the option to choose International Standard or Delivery Duty Paid (DDP) shipping method. Choosing DDP means that your shipping fee at checkout also includes any taxes/duties so that there will be less customs issues and no hidden fees charged later at the delivery point. Otherwise you will be responsible for duties/customs at delivery.

Please be aware that shipping times aren’t what they used to be and delays are common. We do our best to ship out from our warehouse within 1-3 days of your order being placed but we have no control over the timing once it’s been shipped out.

**If you need your package expedited or if you need it by a specific date (even if you think you're ordering with enough of a time buffer), please reach out before placing an order and let us know your timeline. 

 

Are your products Cruelty-Free? Yes! All of our products are Leaping Bunny Certified Cruelty-Free.

 

Are your products vegan? We do have some vegan offerings and we will be coming out with more in the future. Check under 'Good to Know' on the product listings for more information.